---
title: "Contact KIES — quotations and technical support"
canonical: "https://www.kies.com.cn/en/contact"
lang: "en"
type: "contact"
publisher: "Shanghai Paixu Network Technology Co., Ltd."
pricing: "mixed"
email: "ai@kies.com.cn"
phone: "021-80394405"
alternate: "https://www.kies.com.cn/zh/contact.md"
---

# Contact KIES — quotations and technical support

> Source (canonical): https://www.kies.com.cn/en/contact
> Published by: Shanghai Paixu Network Technology Co., Ltd. — B2B supplier of AI devices and robotics
> Quotation-led: most models are priced in writing rather than published on the site.
> Language: English · Also available in Chinese: https://www.kies.com.cn/zh/contact.md

| Field | Value |
|---|---|
| Legal entity | Shanghai Paixu Network Technology Co., Ltd. |
| Email | ai@kies.com.cn |
| Phone | 021-80394405 |
| Languages | English, Chinese |
| Warehouses | Shanghai / Hannover / Houston |
| Response time | Within one business day |

## What to include in an enquiry

- Operating temperature range (minimum / maximum / short peaks)
- Speed and load
- Deployment target (edge box, robot controller, camera, gateway, server…)
- Media contact requirements (food, pharmaceutical, potable water)
- Current product and the problem observed (carbonisation, dripping, noise, short life…)
- Required pack size and order quantity

## Enquiries and technical support

Send the operating conditions — temperature, speed, load, and whether there is food or pharmaceutical contact. An engineer replies with a selection proposal and a written quotation within one business day.

- Enquiry form: https://www.kies.com.cn/en/contact
- Email: ai@kies.com.cn
- Phone: 021-80394405